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Quality Policy & Resources

 
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At Agilent Technologies, we believe that our customers define quality. They do this every day with the products and services they purchase. Customers buy based on perceived value - that is, they measure the benefits against the costs and select the product and experience that provides superior value. We, therefore, define Quality as customer perceived value.  Read Agilent's Quality Policy, Business Management System Manual, or a letter describing Agilent's ISO9001 registration status.

ISO Certificates
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ISO 9001:2008 Electronic Measurements Group (EMG)
Scope: Designs and manufacture of test and measurement equipment, systems, and solutions. EMG provides services for repair and calibration of test and measurement equipment including on-site calibration. EMG serves markets that include electronics and communication.

English PDF English (1 Page only)PDF Japanese PDF(235KB)
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ISO 9001:2008 Life Sciences & Chemical Analysis (LSCA) Scope: Design, development, manufacture, marketing, distribution and support of analytical instrumentation, systems and microarray systems including related software, services, chromatography columns, packing, reagents, and consumables.

English PDF(2.4 MB)
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ISO 14001:2004 Company-wide
Agilent provides core electronic and bio-analytical measurement tools to advance the electronics, communications, life science research, environmental and petrochemical industries.

English PDF  (1095KB)
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ISO/IEC 17025 - Metrology
Agilent’s accredited calibration facilities
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Electronic Measurement Group Quality References
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clear bullet EMG Quality Manual PDF (1.4 MB)
clear bullet EMG Calibration Systems Manual PDF (570 Kb)
clear bullet EMG registration status Drawer Statement PDF (36 Kb)
clear bullet EMG Virus Control Program PDF (152 Kb)
clear bullet EMG Virus Control Policy PDF (40 Kb)
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Life Sciences & Chemical Analysis Group Quality Reference
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  bullet LSCA Quality Manual PDF (650 Kb)
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Agilent's Supplier Information
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clear bullet Information for Suppliers
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  bullet Supplier Quality System Requirements PDF (65KB)
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Other Related Policies
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clear bullet Agilent's Environmental Policy PDF (48KB)
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  bullet Agilent's Occupational Health and Safety Policy PDF (48KB)
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If you have questions or an information request, please refer to Agilent Key Contacts. If you have any feedback, questions, problems, or comments regarding the Agilent Technologies website please submit them to http://www.agilent.com/go/assistance.